Tap or click the Tools button, and then tap or click Internet options.Tap or click the Filter button in the Address bar, and then tap or click Turn off ActiveX Filtering.Go to the site you want to allow ActiveX controls to run on. Open Internet Explorer for the desktop.To find out if you are using ActiveX filtering or Tracking Protection refer to the link. Try these steps if you are using IE11 to access games.ĪctiveX Filtering or Tracking Protection, some content like games or videos might be disabled. Have the latest updates for Windows, Internet Explorer and any Internet Explorer add-ons can help resolve most issues. Most online games are based on Silverlight, Flash or Java and do require Internet Explorer add-ons to function. The most common cause is a missing or outdated add-on that’s needed to play the game. Which browser are you using to play the game? Is the issue occurs only with this particular game?ĥ. Are you trying to play the game online?Ĥ. What is the exact error message you see?Ģ. Just a few questions to get a clear picture before proceeding with the troubleshooting steps.ġ. I will be glad to assist you with your issue. I understand the inconvenience caused to you. Thank you for posting your query on Microsoft Community.
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